Shipping

SHIPPING POLICY

At Boomi, we are committed to delivering your order safely and efficiently from our warehouse in Singapore. Every order is carefully packed with love and attention to ensure it reaches your family in perfect condition.

ORDER PROCESSING

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day. During peak sale periods, product launches, or festive seasons, processing times may be slightly longer.

SHIPPING DESTINATIONS

We currently ship to:

Singapore
Malaysia
Selected Southeast Asian countries

If your country is not available at checkout, please contact us and we will do our best to assist.

SHIPPING RATES

Singapore
- Standard delivery rates are calculated at checkout.
- Free shipping on orders above SGD $75.
Malaysia
- Standard delivery rates are calculated at checkout.
- Free shipping on orders above RM 250.
Southeast Asia
- We offer international shipping to selected Southeast Asian countries. Shipping fees and delivery timelines will be calculated at checkout based on your destination and order weight. Please note that customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.

We offer international shipping to selected Southeast Asian countries. Shipping fees and delivery timelines will be calculated at checkout based on your destination and order weight.

Please note that customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.

ESTIMATED DELIVERY TIMES

Estimated delivery times begin after your order has been processed and dispatched.

Destination	Estimation Delivery Time
Singapore	3-5 business days
Malaysia	5-10 business days
Southest Asia	7-14 business days

Delivery timelines are estimates only and may vary due to customs clearance, courier delays, public holidays, or other unforeseen circumstances.

ORDER TRACKING

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available) so you can monitor your parcel's journey.

ADDRESS ACCURACY

Please ensure that all shipping information is accurate before placing your order.

Boomi is not responsible for delays, additional shipping charges, or lost parcels resulting from incorrect or incomplete shipping information provided by the customer.

CUSTOMS AND IMPORT DUTIES

For international orders outside Singapore, customs duties, taxes, and import fees may be charged by local authorities upon arrival. These charges are not included in your order total and are the responsibility of the customer.

LOST, DAMAGED OR DELAYED SHIPMENTS

If your order arrives damaged, or if you have not received your parcel within the estimated delivery timeframe, please contact us within 7 days of the expected delivery date.

We will work with our shipping partners to investigate and provide assistance where possible.